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/ Main / News / Passenger service quality control in Odessa Airport


Placed: 30.05.2014 16:05:36

Passenger service quality control in Odessa Airport

The new department is centrally engage in processing complaints and suggestions regarding the quality of services provided by all operators that operate at the airport

Ensuring a high level of service to meet the needs of customers is a top priority Odessa International Airport.
You can file a complaint directly to the airport site in the "Quality Control" to http://www.odessa.aero/en/quality. This will allow airport management to take prompt action to correct deficiencies thereby improve the quality of customer service. One can attach photos, video confirmation or audiophile. For rapid response message must contain the following information: passenger name (customer name), the date and time of the described facts, the details of the situation, contact for feedback.

 


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